News Release
Datacard® CardWizard® Issuance Software Selected by First Financial Federal Credit Union to Instantly Issue ATM and Debit Cards
Instantly Issued Unembossed and Personalized Cards Provide Members Optimum Service and Convenience
MINNETONKA, Minn.—(Oct. 11, 2011)—Datacard Group, the world leader in secure ID and card personalization solutions, today announced that First Financial Federal Credit Union has selected Datacard® CardWizard® issuance software and Datacard® FCP 20/20 financial card printers for its instant debit and ATM card issuance program.
First Financial Federal Credit Union has implemented the Datacard® instant card issuance software and associated hardware in its five branch locations around New Jersey. Immediately after opening a new account or requesting a replacement card, members leave the branch with a permanent, personalized, unembossed and activated ATM or debit card.
“We are very pleased to have implemented Datacard Group’s instant card issuance technology,” said Alice Stevens, chief operating officer for First Financial Federal Credit Union. “We selected Datacard because the CardWizard software and hardware is a field-proven instant issue solution and can be easily integrated with our existing core and processor systems, which increases efficiency and security.”
After members select either an image from the gallery or if they have uploaded an approved custom photo to use for their card background, the CardWizard issuance software transfers the personalization data fully encrypted to the FCP 20/20 financial card printer, which quickly and securely prints in high-definition color onto both sides of white blank card stock. The member can then begin utilizing their card immediately.
“After implementing the program, we have seen a tremendous increase in speed of our card issuance – which takes only a few minutes to customize and print our cards in branch,” said Stevens. “Instant issuance of personalized unembossed cards has proven to be a value-add service and competitive differentiator for us. By enabling card background choices, our goal is to become top-of-wallet for our members, thus increasing card usage rates and improving the overall members’ satisfaction levels.”
Instant card issuance and activation is part of Secure Issuance Anywhere™ infrastructure from Datacard Group, enabling financial institutions the ability to issue secure cards anytime. Made possible by Datacard Group’s platform of hardware, software, supplies and services, Secure Issuance Anywhere integrates central issuance, instant issuance and mobile issuance into a single, unified program, giving banks unprecedented flexibility and security when issuing cards.
For more information, please visit www.instantissuance.com.
About Datacard Group
Datacard Group is building on a 40-year heritage of innovation and customer success. Our portfolio of solutions, backed by expert service and support, enable card and secure ID programs for financial, government and other markets worldwide. With an unmatched commitment to customer satisfaction, Datacard remains the industry’s leading brand of secure ID and card personalization solutions. www.datacard.com
About First Financial Federal Credit Union
Founded in Asbury Park in 1936, First Financial Credit Union is a chain of credit unions that serve Monmouth and Ocean counties. First Financial is a not-for-profit company that offers basic services like checking and savings accounts while also offering a variety of loans, from student to business to home equity to auto loans. http://www.firstffcu.com/
