Got questions? Here are the answers.
Here’s the full information on the Go Green Upgrade program. The links on this page
will take you to detailed firmware update instructions, FAQs, supplies lists that translate old part number to new ones, and much more. Information is also available in the following languages: 日本語, Español, Deutsch, Français, Português.
We recommend viewing the video and printing these instructions prior to beginning your upgrade.
- How-To Video
- Firmware Update Instructions for Microsoft® Windows® operating systems
- Firmware Update Instructions for Microsoft® Windows® 98 SE operating system
- Firmware Update Instructions for Open Card
- Firmware Update Instructions for Open Platform
Use these reference sheets to verify new supply part numbers before ordering.
- Supplies Part Number Transition Sheets for CP and CP Plus printers
- Supplies Part Number Transition Sheets for SP and SP Plus printers
Get the "what, why, when, and how" of the GoGreen firmware upgrade.
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