Datacard® ID Works® Visitor Manager Software
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- Americas +1 800.328.3996 or +1 952.988.2316
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Updated 4/15/2011
This update will install drivers for the ScanShell 1000-A and 800R scanners
as well as update the ID templates used by the scanners to be current as of
March 2011. This update can be used for 32-bit or 64-bit Microsoft® Windows®
XP™, Windows Vista®, or Windows® 7 operating systems. It is required before
using the 1000-A scanner or before using the 800R scanner on Windows® 7.
Install this update after installing Visitor Manager v6.5 but before you plug
in the ScanShell 1000-A or 800R scanner. Before installing the update, make sure
you have the following:
- Datacard® ID Works® Visitor Manager Software v6.5
- ScanShell® 800R scanner or 1000-A scanner
- Datacard® ID Works® software v6.5 (Enterprise, Standard, Enterprise
Production or Standard Production edition)
NOTE: After installing this update, launching an online ID template
update from the Visitor Manager Administrator will require a Windows account
with administrative privilege.
Updated 9/18/2008
Before installing the upgrade, make sure you have the following:
- Datacard® ID Works® Visitor Manager Software (any version)
- ScanShell® 800R scanner (optional) - The ScanShell® 800, 1000 and 1000R
scanners are not Vista compliant
- Datacard® ID Works® software v5.x or v6.x (Enterprise, Standard, Enterprise
Production or Standard Production edition) for
use with Windows 2000 or XP
or
Datacard®
ID Works® software v6.5 (Enterprise, Standard, Enterprise Production or
Standard Production edition) for use with Windows 2000, XP or Vista
If you are using the optional ScanShell
scanner (1.8 MB), you must download and unzip the
scanner driver files before plugging in the scanner.