Datacard® Photo Pointe™ Solutions
Please contact the sales and service provider in your geographic area to help you with your technical questions.
Click
here
to locate your Datacard sales and service representative.
For immediate assistance Datacard has Customer Care Centers that are available to serve customers in the Americas, EMEIA, and Asia Pacific regions. We will be able to provide you with the authorized service provider nearest you.
- Americas +1 800.328.3996 or +1 952.988.2316
- EMEIA (Europe, Middle East, India, Africa ) +44 1489555627
- Asia Pacific +852 2821 0121
Datacard® DSLR-1 Camera Plug in for ID Works, IDCentre, WebID
Updated 7/16/2010
If you are using ID Works, ID Centre, or WebID and would like to incorporate
facial capture functionality with 1 of 11 Canon® DSLR camera models, download
and run the attached file. This software plug-in will interface with one of the
Canon DSLR cameras listed below.
- Canon EOS-1D Mark III
- Canon EOS 40D
- Canon EOS-1Ds Mark III
- Canon EOS 450D/Rebel XSi
- * Canon EOS
1000D/Rebel XS
- Canon EOS 5D Mark II
- Canon EOS 50D
- * Canon EOS
500D/Rebel T1i
- Canon EOS 7D
- Canon EOS-1D Mark IV
- * Canon EOS
550D/Rebel T2i
* These cameras have been tested by Datacard.
Datacard supports the use of DSLR-1 camera plug-in software with the
following applications:
- Datacard ID Works® v6.5
- Datacard ID Works® v5.1 with Service Pack 1 applied
- Datacard IDCentre™ v6.5
- Datacard IDCentre™ v5.2
- Datacard WebID™ Workstation v6 or later
Operating systems supported by the applications listed above are supported by
the DSLR-1 camera plug-in with the following exceptions:
- Windows 2000 is not supported by the camera plug-in.
- Windows XP 64-bit is not supported by the camera plug-in.
Datacard® Photo Pointe v7.1 software upgrade
Updated 8/11/2008
Before installing the upgrade, make sure you have the following:
- Datacard® Photo Pointe software (any version)
- Canon® G9 or SX100 IS digital camera
- Datacard® IDCentre™ software v5.x or v6.x for use with Windows
2000 or XP
or
Datacard® IDCentre™ software v6.5 for use with Windows 2000, XP or
Vista
Datacard® Photo Pointe™ Software v6.0 and v6.1 Service Pack 1
Updated 12/12/2008
This service pack is for users of Datacard Phot Pointe Software v6.0 and
v6.1 .
Click
here to download Photo Pointe software Service Pack 1 (SP1) technical and troubleshooting
tips.
The following issues are addressed
- Olympus® SP-350 or FE-130 camera lens does not always retract
- Olympus® SP-350 or FE-130 camera looses communication
This service pack can be applied to any of the following products:
- Tru Photo v6.0 [build 6.0.723]
- Tru Photo v6.1 [build 6.1.802]
- Tru Photo v6.1 SP-350 communication loss deviation [build 6.1.809]
IMPORTANT Service Pack 1 cannot be applied to Tru Photo v6 Intro edition.
