Datacard® Visitor Pointe™ Solution
Please contact the sales and service provider in your geographic area to help you with your technical questions.
Click
here
to locate your Datacard sales and service representative.
For immediate assistance Datacard has Customer Support Centers that are available to serve customers in the Americas, EMEA, and Asia Pacific regions. We will be able to provide you with the authorized service provider nearest you.
- Americas +1 800.328.3996 or +1 952.988.2316
- EMEA (Europe, Middle East, Africa) +44 1489555627
- Asia Pacific +852 2821 0121
Updated 4/15/2011
This update will install drivers for the ScanShell 1000-A and 800R scanners
as well as update the ID templates used by the scanners to be current as of
March 2011. This update can be used for 32-bit or 64-bit Microsoft® Windows®
XP™, Windows Vista®, or Windows® 7 operating systems. It is required before
using the 1000-A scanner or before using the 800R scanner on Windows® 7..
Install this update after installing Visitor Pointe™ Software v6.5 but before you plug in the ScanShell
1000-A or 800R scanner.
Before installing the update, make sure you have the following:
- Datacard® Visitor Pointe™ Software v6.5
- ScanShell® 800R scanner or 1000-A scanner
- Datacard®IDCentre™ software v6.5 (Gold, Silver, Gold Production or
Silver Production edition)
NOTE: After installing this update, launching an online ID template update from the Visitor Pointe Administrator will require a Windows account with administrative privilege.
Updated 10/17/2007
Before installing the upgrade, make sure you have the following:
- Datacard® Visitor Pointe™ Software (any version)
- ScanShell® 800R scanner (optional) - The ScanShell® 800, 1000 and 1000R
scanners are not Vista compliant.
- Datacard® IDCentre™ software v5.x or v6.x (Gold, Silver, Gold
Production or Silver Production edition) for use with Windows 2000 or XP
or
Datacard®IDCentre™ software v6.5 (Gold, Silver, Gold Production or
Silver Production edition) for use with Windows 2000, XP or Vista
If you are using the optional ScanShell
scanner (1.8 MB), you must download and
unzip the scanner driver files before plugging in the scanner.
