Product Installation Report



Datacard Product Installation Report Measuring product quality at the point of installation is a high priority for Datacard Group. Please complete a report for each system.

Thank you for selecting our products.
 
The * indicates required information.
DCC Order Number:
*Model: *Serial Number:
Component:

Serial #:
Component:

Serial #:
Component:

Serial #:
*Customer Company:    *Country:
*Customer/Installer Contact Name:   
*Region:
*Phone Number:
*Email Address:   
*Date Installed:

Product Installation Data


*Did the product installation meet your expectations? Yes No
If Yes, Thank you for your time. Please click on the Submit button.
If No, please explain:

Did the product arrive without shipping damage? Yes No
If No, please contact your customer Service Rep who will be able to provide you with the information needed to submit your claim.

Did the product(s) received match the shipping document? Yes No
If No, and you still need assistance, please complete this form and contact Datacard Customer Care at 1.800.328.3996(U.S.) / 952.988.2316 (Outside U.S.)
Part #:                                 Description:
  
Part #:                                 Description:
  

Did the product(s) received arrive in working condition? Yes No
If No, and you still need assistance, please complete and contact Datacard Customer Care at 1.800.328.3996(U.S.) /952.988.2316 (Outside U.S.)
Part #:                                 Description:
  
Part #:                                 Description:
  

Hardware: Were you able to power up the equipment and run a test card without problems? Yes No

Software: Were you able to load and run the software? Yes No

Could you complete the installation without making adjustments? Yes No
If No, please explain:

Did you receive sufficient, easy to follow documentation to install the system? Yes No
If No, please explain:

Do you have any comments or suggestions for improving the product?


Alternative Instructions

Click Here to download the PDF Document for the Product Installation Report form.
  • Send the form via FAX to:
    Corporate Quality Department
    FAX: 952.988.7035