- Distribute work to multiple systems or vendors
- Improve the security of sensitive cardholder data
- Increase yields and shorten cycle times
Syntera software replaces paper-based and manual processes, enabling issuers to make better decisions. It delivers accurate information about every phase of the process, including load balancing for card personalization systems and quality assurance during card delivery and mailing processes.
Online tracking and reconciliation
Syntera software helps issuers make faster, more informed decisions about schedules, inventory levels, supplies and quality control to reduce bottlenecks and increase productivity. Real-time data and reporting deliver the information required to track systems, operator productivity, jobs and individual cards.
Syntera software is fully compatible with Datacard® card issuance solutions, including the Datacard® MX6000™ and Maxsys® card issuance systems, Datacard® card delivery systems and legacy systems, including Datacard® 9000 Series card issuance systems. This compatibility protects your current investment and helps ensure smooth implementation.
The Production Manager module automates control over every aspect of the card personalization process. This standard module automatically assigns a data stream to a job, performs setup procedures and assigns the job to a card issuance system. It also conducts online reconciliation using real-time data after cards are personalized. Precise, timely information helps increase the speed, accuracy and profitability of card operations.
In a single, automated process, the Workflow Manager module allows users to define a sequence of steps required to move every job to completion. It also lets users verify that each step has been completed. Operators at every stage can electronically reconcile each step as a card passes through their production station. This minimizes paperwork and manual data entry traditionally associated with workflow management.
Job Automation Manager
The Job Automation Manager module streamlines the daily job creation process. Its intelligent engine applies user-defined parameters to create jobs for production based on a choice of product characteristics, such as card type, priority level and due date. This automated intelligence improves productivity and profitability for high-volume card issuers.