Get Help Here

We designed the firmware update for the Datacard® desktop card printers to install quickly and very easily. Despite that, you may still have questions. If so, here are the people to contact:


Contact your internal technical support staff

If you are not directly responsible for the technical maintenance of your Datacard printer, talk to the people who are. They know your ID card issuance systems best.


Contact your local Datacard Authorized Reseller

Datacard Group resellers have the latest information on the Go Green Upgrade program – so contact them if you have additional questions. Not sure who your nearest reseller is? Find a reseller here,


Contact Datacard Group directly

Americas: +1 800 328 3996 or +1 952 988 2316
Europe, Middle East and Africa: +44 1489555627
Asia Pacific: +852 2866 2613